Kennedia Consulting – Our Client, a Reputable Commercial Bank is hiring for the position below;
Job Title: Account Service Officer
Job Location: Asaba Delta, State
Salary: ₦210,000 – ₦225,000,
Benefit: Pension and HMO
Job Responsibilities
- Build and maintain strong relationships with bank customers.
- Act as a point of contact for account-related inquiries, concerns, and requests, and provide personalized assistance to meet their banking needs.
- Assist customers in opening various types of bank accounts, such as savings accounts, checking accounts, and fixed deposit accounts.
- Ensure accurate and complete documentation, verify customer identities, and comply with regulatory requirements. Update account information and process account closures or transfers as needed.
- Conduct financial transactions on behalf of customers, including deposits, withdrawals, fund transfers, and currency exchanges.
- Ensure accuracy and compliance with banking policies and procedures. Address any transactional issues or discrepancies promptly and professionally.
- Regularly review customer accounts to ensure compliance with account maintenance requirements and assess potential risks.
- Identify suspicious activities, potential fraud, or money laundering and report them according to established protocols and regulatory guidelines.
- Generate and distribute account statements, transaction summaries, and other relevant documents to customers.
- Address and resolve customer complaints, inquiries, and disputes effectively and efficiently.
Job Requirements
- Only BSC in any related field preferred.
- 1-3 years of experience as a service executive, preferably in banking or financial services environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent communication and organizational skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
Method of Application
Interested and qualified candidates should send: Click here to apply
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