Resource Intermediaries Limited – Our client is a leading confectionery brand known for excellent quality delivery of cakes, snacks and parfait for all kinds of events.
They are recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Bodija, Ibadan, Oyo
Employment Type: Full-time
Responsibilities
- Handle and resolve customers’ complaint
- Attend to customers’ enquiries
- Build good rapport and maintain relationship with clients
- Increase company’s sales target through customer retention
- Increase business conversion rate by 70%
- Handle numerous orders and process them on time.
Requirements
- Good communication and interpersonal skills
- Self-confidence
- Flexible and willing to learn
- Smart and presentable
- Social media savvy
- Strong negotiation/convincing skill
- Attention to details
- Ability to work under pressure and multitask
- Product knowledge
- Problem-solving and empathetic skills.
Application Closing Date
11th December, 2024.
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How to Apply
Interested and qualified candidates should send their CVs to: asunday@resourceintermediaries.org using the Job Title as the subject of the mail.
Note: Proximity to location is a priority.
