TeamAce Limited – Our client, a fast growing culinary company, with the aim to deliver the ultimate culinary experience by providing delicious and innovative treats, is recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Lagos
Employment Type: Full-time
Job Summary
- Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with the company’s product.
- They have many responsibilities like and addressing customers’ questions about products and services, and processing payments or returns.
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements
- B.Sc / HND in related field
- 2- 4 years’ experience in Customer Service role
- Background in event management is important.
Salary
₦150, 000 – ₦180,000 Monthly.
Application Closing Date
1st February, 2024.
Method of Application
Interested and qualified candidates should:
Click here to apply online
