Uleval Technology – Our client, a prestigious 5-Star Luxury Hotel in Lagos is expanding its operations and invites qualified, passionate, and service-oriented professionals to join their world-class hospitality team in the capacity below:
Job Title: Front Office / Receptionist
Location: ikeja, Lagos
Employment Type: Full-time
Job Description
- Serve as the face of the hotel, managing guest check-ins, reservations, and front desk operations while ensuring an exceptional guest experience.
Key Responsibilities
- Greet and welcome guests with warmth and professionalism.
- Handle reservations, check-ins, and check-outs efficiently.
- Manage calls, emails, and guest inquiries.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Maintain accurate guest records and billing.
Education / Experience
- B.Sc / HND in Hospitality Management, Business Administration, or related field.
- 2–4 years’ front desk or guest relations experience in a 4- or 5-star hotel.
General Requirements:
- Strong customer service orientation.
- Excellent grooming and personal presentation.
- Ability to work flexible shifts, including weekends and holidays.
- Commitment to maintaining 5-star hospitality standards.
Requirements / Skills:
- Excellent communication, interpersonal, and multitasking skills.
- Proficiency in hotel management software (e.g., Opera, Fidelio).
- Strong grooming and customer relations etiquette.
Application Closing Date
7th December, 2025.
How to Apply
Interested and qualified candidates should submit their CV and Cover Letter to: jobs@uleval.com using the Job Title as the subject of the email.
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