Mathills Services Limited – Our client, a reputable hotel in Owerri, Imo State, is recruiting to fill the positions below:
Job Title: General Manager
Location: Ahiazu, Imo
Employment Type: Full-time
About the Role
- Our client seeks an experienced and dynamic General Manager to oversee all aspects of hotel operations. The ideal candidate will drive operational excellence, ensure guest satisfaction, and lead the team in delivering outstanding service standards.
- If you are a passionate hospitality professional with a proven track record in hotel management, this is your opportunity to make a difference in a thriving establishment.
Key Responsibilities
- Operational Management: Oversee daily hotel operations, ensuring smooth coordination between all departments, including front desk, housekeeping, food and beverage, and maintenance.
- Team Leadership: Recruit, train, and manage staff to maintain high service standards and foster a positive work environment.
- Guest Experience: Ensure an exceptional guest experience by maintaining quality service and promptly addressing feedback and complaints.
- Financial Oversight: Monitor budgets, control expenses, and implement strategies to improve profitability without compromising quality.
- Sales & Marketing: Develop and execute strategies to increase occupancy, boost sales, and enhance the hotel’s brand visibility.
- Compliance: Ensure all operations adhere to local laws, safety standards, and company policies.
Requirements
- Bachelor’s Degree in Hospitality Management or a related field is preferred.
- Proven experience as a General Manager or in a similar role within the hospitality industry.
- Strong leadership and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Solid understanding of hotel operations, financial management, and customer service principles.
What We Offer
- Salary: ₦100,000 / month.
- An opportunity to lead a dedicated team in a dynamic environment.
- A platform to showcase your expertise and contribute to the hotel’s growth.
Job Title: Front Office Supervisor
Location: Ahiazu, Imo
Employment Type: Full-time
Job Summary
- We are looking for a personable and organized Front Office Supervisor to oversee the daily operations of the front desk and ensure excellent customer service.
Key Responsibilities
- Supervise and support front desk staff to maintain high service standards.
- Greet and assist guests with reservations, check-ins, and check-outs.
- Address guest inquiries and complaints promptly and professionally.
- Maintain accurate records of room availability and bookings.
- Train and schedule front office team members.
Requirements
- Diploma or degree in Hospitality or a related field.
- 1-2 years of experience in front office operations or customer service.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
Salary
₦40,000 – ₦45,000 Monthly.
Application Closing Date
31st January, 2025.
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How to Apply
Interested and qualified candidates should send their CV and Cover Letter to mathillsng@gmail.com using the Job Title as the subject of the mail.
