The Recruitment Team will discuss with you the different services we have available during a telephone interview.
Your tasks will include: –
- Assisting the Lead Nurse and working as part of the Mission Control team to ensure the clinic runs smoothly each day.
- Meeting and greeting clients, providing them with exceptional service throughout their health assessment.
- Using our client management system to provide clinical and administrative support to doctors and the clinical team.
- Maintaining a safe clinical environment and acting professionally and warmly.
- Showing enthusiasm to develop client relationships and services.
You will be responsible for:
- Ensuring the smooth flow of clinical and administrative work.
- Checking and completing client forms and consent forms.
- Informing clients of relevant assessment details.
- Maintaining confidentiality according to the Data Protection Act.
- Answering phone calls as needed.
- Preparing client rooms with welcome packs.
- Ensuring cleanliness in all clinic and client areas.
- Managing client and clinic schedules accurately.
- Acting as a chaperone if required (training provided).
- Performing tasks such as taking blood samples, basic observations, body composition tests, tonometry, audiometry, and spirometry.
- Organizing FIT tests and tracking results.
- Assisting the lead nurse with managing the client schedule for the day.
- Chasing client blood test results and ensuring availability for doctors.
- Escorting clients to consultations/tests when necessary.
- Managing client amenities and stock levels.
- Managing laundry and supplies.
- Restocking consultation rooms as needed.
- Cleaning and maintaining equipment and reporting issues.
- Training will be provided for certain tasks.
People will see in you:
- Warmth, professionalism, and empathy towards others.
- Enthusiasm, approachability, and confidence.
- Excellent communication skills and the ability to interact with high net worth clients, doctors, colleagues, and visitors.
- Ability to make people feel at ease.
- Dedication to outstanding client service and attention to detail.
- Supportiveness, reliability, flexibility, and trustworthiness as a team player.
- Strong organizational skills.
- High standards and the ability to remain calm and focused in challenging situations.
Desirable skills and experience:
- Client/patient-facing experience in private healthcare.
- Experience working with doctors and other clinicians.
- Phlebotomy skills.
- Interest in working in a cutting-edge healthcare environment.
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Working shifts according to roster.
Job Types: Full-time, Permanent
Salary: £22,000.00 per year
Benefits:
- Company pension
- Employee mentoring programme
- Language training provided
- Transport links
- UK visa sponsorship
Education:
- GCSE or equivalent (preferred)
Experience:
- Home care: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Reading (required)
Ability to Relocate:
- Reading: Relocate before starting work (required)
Work Location: In person
Method of Application
Interested and qualified candidates should: Click here to apply
