A reputable Hospitality firm is recruiting to fill the position the position below:
Job Title: Hotel Manager
Location: Ibadan. Oyo
Employment Type: Full-time
Job Description
- The Hotel Manager is responsible for overseeing all aspects of hotel operations to ensure exceptional guest experience. This includes managing staff, optimizing hotel performance, maintaining high-quality service standards, and ensuring compliance with all regulations.
Responsibilities
- Operations Management:
- Supervise day-to-day operations of the hotel.
- Ensure the highest standards of customer service and satisfaction.
- Monitor and manage hotel budgets and financial performance.
- Staff Management:
- Recruit, train, and supervise staff members.
- Conduct regular performance reviews and provide constructive feedback.
- Foster a positive and collaborative work environment.
- Guest Relations:
- Address and resolve guest concerns and complaints promptly.
- Implement strategies to enhance guest satisfaction and loyalty.
- Facilities Management:
- Oversee the maintenance and cleanliness of the hotel facilities.
- Coordinate with maintenance and housekeeping staff.
- Sales and Marketing:
- Develop and implement strategies to increase hotel occupancy and revenue.
- Collaborate with marketing teams to promote the hotel.
Compliance:
-
- Ensure compliance with all local, state, and federal regulations.
- Stay informed about industry trends and best practices.
Education
- Bachelor’s Degree in Hotel Management, Business Administration, or a related field.
Experience:
- Minimum of 3 years of progressive experience in hotel management, with a proven track record of successful leadership.
Skills:
- Excellent leadership and interpersonal skills.
- Strong organizational and time-management abilities.
- Effective communication and negotiation skills.
- Problem-solving and decision-making capabilities.
- Familiarity with hotel management software.
- Financial acumen and budget management skills.
Application Closing Date
11th December, 2023.
Method of Application
Interested and qualified candidates should send their Application to: olabodetaiwo1892@gmail.com using the job title as the subject of the mail.