Allen Professional Services – Our client, a fast food chain, is recruiting to fill the position below:
Job Title: Human Resources Manager
Location: Owerri, Imo
Employment Type: Full-time
Job Summary
- The Human Resources Manager oversees the company’s recruitment activities, staff administration processes, staff compensation, and payroll processes.
- He/she also monitors staff attendance, conduct, performance, and general well-being across multiple outlets and locations.
Key roles and responsibilities
- Manage the staffing process, including recruiting, interviewing, hiring, and onboarding.
- Ensure job descriptions are up-to-date and compliant with all local, state, and federal regulations.
- Develop training materials and performance management programs to help ensure employees understand their job responsibilities.
- Investigate employee issues and conflicts and brings them to resolution.
- Ensure the organization’s compliance with local, state, and federal regulations.
- Use performance management tools to provide guidance and feedback to team.
- Ensure all company HR policies are applied consistently.
- Maintain company organization charts and employee directory.
- Partner with management to ensure strategic HR goals are aligned with business initiatives.
- Maintain HR systems and processes.
- Conduct periodic and annual staff performance reviews.
- Design and implement employee retention strategies.
Qualifications
- First degree in human resources, or related field.
- Minimum of five (5) years relevant work experience in a human resources position in the food or hospitality industry.
- Effective verbal and written communication skills.
- Demonstrated proficiency in the Microsoft Office suite.
- Experienced in a broad range of human resource strategies, practices as well as employee regulatory laws in Nigeria.
Job Title: Assistant Outlet Manager
Location: Owerri, Imo
Employment Type: Full-time
Job Summary
- The Assistant Outlet Manager plays a key role in overseeing the daily operations of an outlet, ensuring exceptional customer service, maintaining high standards of food quality, and leading a team to achieve business goals.
Key roles and responsibilities
- Oversee the daily operations of the outlet.
- Plan and assign daily workloads to outlet staff.
- Enforce established policies and procedures.
- Establish operational strategies to meet quality and customer service standards.
- Develop marketing strategies to improve sales and profitability.
- Maintain the outlet facility clean and safe.
- Obtain customer feedback and recommend necessary outlet operational changes.
- Schedule orientations and job training for outlet staff.
- Organize regular meetings to discuss outletissues and challenges.
- Analyze and resolve problems in a timely and accurate manner.
- Organize special events and entertainments to attract more customers.
- Address customer queries courteously and ensure customer satisfaction.
- Develop cost-effective operational plans to achieve outlet goals.
- Assist in cash handling activities and develop expense and revenue reports.
Qualifications
- First degree in Food Science & Technology, Catering or related fields.
- Minimum of two(2) years’ relevant work experience in a fast-food services organization.
- Highly experienced in food products and services.
- Sound logistics management, business operations, and financial knowledge.
- Strong managerial skills with a proven track record in delivering targets and efficiencies.
- Fluency in English is essential, with superior oral and written communication skills.
Application Closing Date
30th September, 2024.
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How to Apply
Interested and qualified candidates should send their recent CV to: recruitmentservices@allen.ng using the Job Title as the subject of the email.
