We are currently looking for an enthusiastic individual with strong communication skills and a passion for delivering exceptional customer service to join our counter clerks team at Cottingley Hall Post Office in Cottingley Pharmacy.
If you enjoy working in a busy environment where no two days are the same, and the customer is at the heart of everything you do, then this is a fantastic opportunity for you!
What does this role entail? – Keeping the customer at the heart of everything, you will work proactively towards branch targets across a range of targeted products and services. At the same time as completing all transactions in an accurate and timely manner. This also by demonstrating your excellent product knowledge to customers on key promotions and Offers.
You will ensure you maximise all selling opportunities to drive the sales for the Post Office at the same time as exceeding key performance indicators. You will be on hand to answer any customer queries but also, ensuring all administration is completed effectively and adhering to security measures at all times will play a key part in your role.
Along with previous customer service experience, you will have strong communication skills and a high level of numeracy. Previous Post Office experience is preferred but not essential, as training will be given to the successful candidate. Ongoing training and support is an integral part of the job role.
Exceptional accuracy and attention to detail will ensure you can be a successful Counter Clerk, as will your level of initiative to identify those important selling opportunities. A confident nature, with a positive outlook will ensure you can deal effectively with a diverse customer base and cross sell the brilliant products and promotions the Post Office has to offer.
Successful candidates for the role will need to provide five years continuous referencing and consent to a criminal record check.
As a valued team member you will be given full Post Office Training and ongoing support. There may be some opportunities for development and career progression, along with auto enrolment into a pension scheme, 28 days holiday inclusive of Bank Holidays.
Job Types: Permanent, Part-time Part-time hours: 25 hours per week
Salary: £10.50 per hour
Schedule:
- Monday to Friday
- 08:15am to 1:15pm
Experience:
- Customer service: 1 year (preferred)
- Post Office Counter: 1 year (required)
Work Location: In person
Benefits:
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Store discount
- UK visa sponsorship
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (preferred)
Language:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Method of Application
Interested and qualified candidates should: Click here to apply
