Eko Hotels & Suites is a luxurious 5-star hotel committed to providing exceptional guest experiences, ensuring the well-being of our employees, and protecting the environment.
We are recruiting to fill the position below:
Job Title: Receptionist
Location: Victoria Island, Lagos
Job Summary
- As a Receptionist, you will provide exceptional service to our guests, ensuring a warm welcome and seamless check-in experience.
- Your professionalism, attention to detail, and communication skills will make you an invaluable asset to our team.
Key Responsibilities
- Manage guest check-in/check-out, room assignments, and key cards
- Handle guest inquiries, requests, and complaints
- Process reservations, cancellations, and modifications
- Maintain accurate records and reports
- Collaborate with other departments to enhance guest experiences
- Ensure compliance with hotel policies, procedures, and safety standards
- Handle cash, credit card transactions, and foreign exchange
Requirements
- High School Diploma or equivalent.
- 2 years of experience as a Receptionist in hospitality.
- Certification in hospitality or customer service (desirable)
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Fluency in English (additional languages beneficial)
- Proficient in hotel operating systems (e.g., Opera, Marriott)
Preferred Qualifications:
- Experience in a luxury hotel or resort
- Knowledge of hospitality industry standards and best practices
- Certification in customer service or hospitality
- Familiarity with property management systems
- Strong organizational and time management skills
What We Offer
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Comprehensive training programs.
- Uniform and meal provisions.
- Employee discounts and perks.
Application Closing Date
2nd December, 2025.
Method of Application
Interested and qualified candidates should send their Resume in pdf format to: careers@ekohotels.com using Job Title as the subject of the mail.
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