Residency Hotels Limited is a major hotel chain endowed with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.
We are recruiting to fill the position below:
Job Title: Receptionist / Customer Care Representative
Location: Wuse 2, Abuja (FCT)
Employment Type: Full-time
Description
The selected candidates will be responsible for receiving our esteemed guest and will have responsibilities that include:
- Make reservation and check in guests on arrival.
- Greet and interact with customers to ensure their satisfaction with the services being offered to them
- Create and maintain an enjoyable atmosphere that is conducive to attract customers.
- Be part of overall in-house marketing and promotion team to retain existing customers.
- Work with hotel general manager to ensure that monthly revenue target for accommodation department is met and exceeded
- Work with central store to control and manage inventory of food and drinks to be sold
Requirements
- Must be outgoing, well-spoken and customer friendly individual
- Must be young and energetic, and willing to learn
- Must have previously work as a Receptionist/waiter in a hotel/lounge
- Must be computer literate, knows how to use internet, and be familiar with Facebook, WhatsApp, Instagram.
Application Closing Date
7th October, 2024.
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Method of Application
Interested and qualified candidates should send their CV to: jobs@myresidencyhotel.com using “Receptionist” as the subject of the mail.
