Jiji is the leading online marketplace in Pan-African countries, with over 200 million users from offices in 10 countries. We work every day to make sure that people have a place for safe buying and selling cars. We constantly improve the quality of service, and we always help our customers to seal deals.That’s why now, to be of even more use, the company needs talented and motivated people.
We are recruiting to fill the position below:
Job Title: Anti-Scam Executive
Location: Ikeja, Lagos
Employment Type: Full-time
About the Role
- We are looking for a smart and detail-oriented Anti-Scam Manager to join our team.
- In this role, you will help protect our platform by identifying and preventing fraudulent activities.
- You will review seller profiles, conduct verification calls, and detect suspicious patterns that may indicate scam activity.
- This role is ideal for candidates with experience in customer relations, customer success, or call center operations who have strong communication and investigative skills.
Key Responsibilities
- Conduct verification calls to sellers to confirm the authenticity of listings.
- Review seller accounts and profile details before engaging them.
- Use probing questions to verify product information and seller credibility.
- Identify red flags such as inconsistent information, unrealistic pricing, or suspicious payment requests.
- Document findings and escalate suspicious accounts when necessary.
- Work with internal teams to flag or block fraudulent users.
Requirements
- Bachelor’s Degree in a related field (Business Administration, Marketing, Communication, Social Sciences, etc.).
- 1–2 years of experience in Customer Relations, Customer Success, or a similar role.
- Experience working in a call center environment is an added advantage.
- Strong attention to detail and analytical thinking.
- Excellent communication and listening skills.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
Special Consideration:
- Ghanaians currently residing in Nigeria are strongly encouraged to apply, as this may be beneficial for the nature of the role.
Application Closing Date
31st March, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Ghanaians currently residing in Nigeria are strongly encouraged to apply, as this may be beneficial for the nature of the role.
Follow our whatsapp channel for job vacancies update👇
Click here to follow us
Buy cheap data bundles as low as ₦585 for 1GB MTN, ₦950 for 1GB AIRTEL while ₦420 for 1GB GLO both valid 30 days👇
Click here to buy now
