Charondave Consulting is hiring for Moniepoint to fill the position below;
Job Title: Customer Care Assistant
Job location: Onitsha, Anambra
Job Type: Full-time
Job Responsibilities
- Make and receive customers’ calls as well as respond to them on the WhatsApp media.
- Listen to customers’ concerns, issues and questions.
- Resolve customers’ concerns and answer customers’ questions.
- Maintain a positive attitude and calmly respond to customers’ complaints.
- Open Moniepoint accounts.
- Register customers for POS terminals.
- Assign moniepoint ATM cards.
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
- Recommend possible products to meet the customers’ needs.
- Refer issues and questions to managers if necessary.
- Prepare product and customer reports by gathering data collected during customer interactions.
Job Requirements
- Qualification: Minimum of OND.
- Minimum of one year experience as a customer care representative.
- Gender: Female.
- Age: Not more than 27 years.
Salary
₦40,000 monthly plus Commission
Application Deadline
20th August, 2023
Method of Application
Interested and qualified candidates should send their CV on WhatsApp to: https://wa.me//+2347062381250 using the job title to apply.
