Fort Knox Outsourcing – Our client, a leading Commercial Bank (with offices on 3 continents), is recruiting suitable candidates to fill the position below:
Job Title: Key Accounts Manager
Locations: Victoria Island /Ikoyi, Idumota Market 1, Idumota Market 2, Ibeju Lekki / Epe, Lasu / Igando / Alaba, Oshodi Isolo / Mafoluku / Ajao Estate / Ilasamaja, Ojo / Ijaniki / Badagry – Lagos, Abeokuta, Sagamu / Ijebu Ode – Ogun and Ogbomosho / Oyo Town – Oyo, Ilesha – Osun, Ondo Town – West – Ondo, Kano, Kaduna and Katsina
Employment Type: Full-time
Department: Sales
Responsibilities
Below are the roles and responsibilities but not limited to:
- He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
- Engaging with portfolio of merchants to introduce them to our products.
- Have a good understanding of the business’s products or services and be able to advise others about them.
- Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
- Onboard and retain the merchants and nurture those key relationships over time.
- Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
- Coordinating pre-sales and post-sales follow up.
- Hit target quotas for set KPIs (Transaction value, volume, and revenue).
- To achieve their daily, weekly, and monthly target of transactions.
- To reactivate the inactive accounts by calling, and visiting them.
- Monitoring market trends and providing regular competitor feedback.
Requirements
- Candidates should possess an HND, NCE, BSc qualification
- 4 – 6 years of experience in the Merchant business.
- Ability to self-motivate and manage self.
- Good communication and interpersonal skills.
- Customer orientation and ability to adapt/respond to different characters.
- Proximity to Umuahia and its environs is very key.
Salary
- ₦285,000 monthly.
Other Benefits:
- Performance Bonus
- Training & Development
- Work From Home
- Paid Time Off
- Pension Plan
- Private Health Insurance
Application Closing Date
30th March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job Title and Location as the subject of the email.
